Privacy Policy

1. Introduction

EquiLog ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our equipment management platform and related services.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Company name and contact information
• Account credentials
• Payment information (processed securely through Stripe)

2.2 Equipment and Usage Data

To provide our services, we collect:

• Equipment details (names, serial numbers, categories)
• Transaction logs (check-ins, check-outs, transfers)
• Calibration records and maintenance history
• Booking and scheduling information
• Project assignments and cost data

2.3 Automatically Collected Information

We automatically collect certain information when you use our platform:

• Device information and browser type
• IP address and general location
• Usage patterns and feature interactions
• Error logs for troubleshooting

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the EquiLog platform
• Process transactions and manage subscriptions
• Send notifications about calibration deadlines and bookings
• Generate AI-powered analytics and reports
• Improve our services and develop new features
• Respond to support requests and communications
• Ensure security and prevent fraud

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Third parties that help us operate our platform (e.g., Supabase for database hosting, Stripe for payments, Vercel for hosting)
• Team Members: Other users within your organization as permitted by your account settings
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including encryption in transit (HTTPS/TLS), secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us. Some data may be retained as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

8. Cookies and Tracking

We use essential cookies for authentication and session management. We may use analytics tools to understand how users interact with our platform. You can control cookies through your browser settings.

9. Children's Privacy

EquiLog is not intended for users under 18 years of age. We do not knowingly collect personal information from children's data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Suggestions and Complaints

We value your feedback and are committed to continuously improving our Service. If you have any suggestions, complaints, or concerns about our privacy practices or the Service in general, we encourage you to contact us. We take all feedback seriously and will respond promptly.

12. Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to submit feedback, suggestions, or complaints, please contact us at:

We aim to respond to all inquiries within 48 hours during business days.